Privacy Policy

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the controller” in this privacy policy.

How do we collect your data?
Some of your data is collected when you provide it to us. Other data (e.g. internet browser, operating system or time of the page request) is collected by our IT systems when you visit the website, either automatically or after you have given your consent.

What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors.

What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time about this and about any other questions.

IONOS

We host our website with IONOS SE. The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur. When you visit our website, IONOS collects various log files, including your IP addresses.

IONOS is used on the basis of Art. 6(1)(f) GDPR. Where the relevant consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be withdrawn at any time.

Processing by a processor: We have concluded a data processing agreement (AVV) with IONOS; this agreement ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. Please note that data transmission over the internet may have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

Praxis für Fertilität
Dr. med. Wibke Wilkening und Dr. med. Susann Kreuz
Friedrichstraße 150, 10117 Berlin-Mitte
Phone: 030 2630 2310
Email: info@fertilitaet.de

Storage period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose of the data processing no longer applies. If you submit a justified request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the erasure will take place once these reasons cease to apply.

General information on the legal bases

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If your data is necessary for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where it is necessary for compliance with a legal obligation, on the basis of Art. 6(1)(c) GDPR.

Data protection officer

NxtGen Privacy GmbH
Köpenicker Straße 126, 10179 Berlin
Phone: +49 (331) 235.2139
Email: dsb_fertilitaet@nxtgenprivacy.com

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw at any time any consent you have already given. The withdrawal does not affect the lawfulness of the data processing carried out before the withdrawal.

Right to object to data collection (Art. 21 GDPR)

If the data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing; if you object, your data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to lodge a complaint with the supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement.

The competent supervisory authority for us is the Berliner Beauftragte für Datenschutz und Informationsfreiheit (Berlin Commissioner for Data Protection and Freedom of Information), Alt-Moabit 59–61, 10555 Berlin.

SSL or TLS encryption

For security reasons, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.

Objection to advertising emails

We hereby object to contact data published under the legal notice obligation being used to send advertising material and information material that have not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.

Cookies and local storage

This website does not use tracking cookies. The local storage of your browser (localStorage) is used solely to record that you have closed the notice about cookies, so that it does not appear again each time you visit. This information does not leave your device and is not transmitted to third parties. Legal basis: § 25(2) no. 2 TDDDG, Art. 6(1)(f) GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

Legal basis: Art. 6(1)(f) GDPR.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all personal data arising from it, will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent. Legal basis: Art. 6(1)(b) or (f) GDPR.

Contact form

On this website you can send us a message using a form. If you would like a first consultation, we ask for some information that makes it easier for us to prepare – for example, whether you have statutory or private health insurance, how long you have been wishing to have a child and whether any treatments have already taken place. This information is data concerning health; we process it only with your explicit consent pursuant to Art. 9(2)(a) GDPR.

The form does not transmit anything to our server. It compiles an email from your entries and uses it to open your email program. Only when you press “Send” there does the message leave your device. Until then, we have no knowledge of your information.

For technical reasons, the information is contained in the address used to open your email program. Depending on the settings of your device, it may therefore be stored in the browser history or in system logs on your own device. If you would like to avoid this, please feel free to call us.

Your message is an appointment request, not an appointment booking. We will call you in any case; the appointment is arranged by telephone.

If no appointment is arranged, we delete the email after fourteen days. If an appointment is arranged, your data is transferred to our patient management system; the statutory retention periods for treatment records apply to this data. As soon as you become a patient with us, you will receive a separate privacy policy for signature.

Legal basis: Art. 6(1)(b) GDPR for handling your enquiry, Art. 9(2)(a) GDPR for the health information.

Online appointment booking

Appointments are booked via reg.fertilitaet.de, a booking portal of the provider MedHub; the portal is connected to our practice software. By clicking on “Book an appointment” you leave our site and are redirected to the external portal. The provider’s privacy policy applies to the data processing that takes place there. We have no influence on the data processing that takes place there. Legal basis for the redirection: Art. 6(1)(b) GDPR.

Fonts (hosted locally)

This website uses locally stored fonts (Cormorant Garamond, DM Sans). No data is transferred to Google or other external servers. All font files are delivered exclusively from our own server.

Google Maps

This website does not embed Google Maps. In the footer you will find our address and a link “Open in Google Maps”. Only when you click this link does Google Maps open in a new tab and is data transferred to Google. Google’s privacy policy applies to the processing there. Merely visiting our pages does not result in any transfer to Google.